Return, Replacement and Refund Policy
1. Our Policy
At Vaishwik Prakruti, we strive to provide quality products and a reliable shopping experience. Please check your order upon delivery.
2. Eligible Replacement Requests
If you receive a damaged, defective, or incorrect product, you may request a replacement. Please contact us within 48 hours of delivery and provide your order number, a description of the issue, and clear photographs of the product and packaging.
3. Review and Verification
Our team will review your request and may ask for additional information to verify the issue. A replacement will be arranged once the request is approved and subject to product availability.
4. Replacement Process
After approval, we will communicate the replacement process and expected dispatch timeline. If a replacement is unavailable, we will contact you to discuss an appropriate resolution in accordance with applicable consumer protection laws.
5. Return Shipping
If the product was damaged, defective, or incorrect when delivered, please contact our customer support team before returning it. We will provide instructions for the return or replacement process.
6. General Conditions
Products that are not damaged, defective, or incorrect may not qualify for replacement under our standard policy, subject to applicable consumer protection laws.
7. Refunds
Our standard resolution for an approved complaint is replacement. However, refunds or other remedies will be provided wherever required under applicable consumer protection laws.
8. Contact Us
For assistance with a damaged, defective, or incorrect order, please contact us through the contact details available on our website.
Website: https://www.vaishwikprakruti.com/
Please include your order number when contacting us.
SHIPPING AND DELIVERY POLICY
Website: https://vaishwikprakruti.com
Business Name: VAISHWIK PRAKRUTI
Managed By: Siddhivinayak Agro Enterprises
Proprietor: DHONDU BABAJI MANGAOKAR
1. Introduction
This Shipping and Delivery Policy explains the terms and conditions relating to the shipping and delivery of products purchased through https://vaishwikprakruti.com.
VAISHWIK PRAKRUTI, managed by Siddhivinayak Agro Enterprises under the proprietorship of DHONDU BABAJI MANGAOKAR, strives to ensure that orders are processed and delivered efficiently.
2. Order Processing
Orders will be processed after successful payment verification and confirmation, subject to product availability and order verification.
Processing times may vary depending on the nature of the product, order volume, availability, and other operational requirements. Orders placed on Sundays or public holidays may be processed on the next working day.
Our business hours are Monday to Saturday, 9:30 AM to 5:00 PM.
3. Shipping and Delivery Timelines
Estimated delivery timelines, where applicable, will depend on the customer’s delivery location, product availability, shipping method, and logistics partner.
Any delivery timelines communicated during checkout or through order confirmation are estimates and may vary due to circumstances beyond our reasonable control.
Customers will be informed of relevant shipping or tracking details wherever such information is available.
4. Shipping Charges
Applicable shipping and delivery charges, if any, will be displayed during checkout or communicated to the customer before the order is confirmed.
Shipping charges may vary depending on the delivery location, package weight, dimensions, and selected delivery method.
5. Customer Responsibilities
Customers must provide accurate and complete delivery details, including their name, contact number, address, PIN code, and any other information required for successful delivery.
VAISHWIK PRAKRUTI shall not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer, subject to applicable law.
Customers should ensure that someone is available to receive the shipment at the specified address when required.
6. Delayed or Failed Deliveries
Delivery may be delayed due to weather conditions, transportation disruptions, logistical issues, public holidays, natural events, or other circumstances beyond our reasonable control.
If a shipment is delayed, returned, or marked undeliverable, customers may contact us for assistance. Any re-shipping arrangements or additional charges, where applicable, will be communicated to the customer in accordance with applicable law.
7. Damaged or Missing Shipments
Customers are encouraged to inspect their packages upon delivery and report any visible damage, missing items, or incorrect products to us as soon as reasonably possible.
Please contact us with your order details and, where available, supporting photographs or other relevant evidence so that we can review the concern and determine the appropriate resolution under our applicable policies and consumer protection laws.
8. Order Tracking
Where tracking facilities are provided by the shipping partner, tracking details may be shared with the customer through email, SMS, or other available communication channels.
Tracking availability and update frequency depend on the logistics provider.
9. Contact Information
For shipping, delivery, or order-related enquiries, please contact us:
VAISHWIK PRAKRUTI
Managed by Siddhivinayak Agro Enterprises
Under the proprietorship of DHONDU BABAJI MANGAOKAR
Address: Room No. 1/2, Gunjals Niwas, Datar Colony, beside Nirmal Niwas, Bhandup, Mumbai, Maharashtra – 400042, India.
Phone: +91-9773360007
Email: info@vaishwikprakruti.com
Business Hours: Monday to Saturday, 9:30 AM to 5:00 PM.
10. Policy Updates
VAISHWIK PRAKRUTI reserves the right to update or modify this Shipping and Delivery Policy from time to time. Any changes will be published on this page and will take effect from the date of publication, subject to applicable law.